Patient Safety and Quality Improvement

Modules

Module 7: Adverse Patient Outcomes

1. Introduction to Course

2. History of Patient Safety

3. The Science of Human Error

4. The Analysis of Medical Error

5. Evidence-Based Medical Practice

6. Communication and Information Transfer

7. Adverse Patient Outcomes

8. The Role of the Patient and Family

9. Environmental Safety in the Medical Setting

10. Safe Medical Practice In Ambulatory Settings

Still More Communication

Some patients/families file a claim or a lawsuit to obtain information that they think was withheld from them by healthcare professionals
Patients/families also request the medical record to understand the care they received, but they often have a difficult time interpreting the record

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