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- Human performance (52%)
- Deficient procedures or documentation
- Lack of knowledge or training
- Failure to follow procedures
- Deficient planning or scheduling
- Miscommunication
- Deficient supervision
- Policy problems
- Other
- Design deficiencies (33%)
- Manufacturing, etc.
- External cause
- Unknown
- (INPO, 1985 quoted by Reason, 1990)
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