Patient Safety and Quality Improvement
 Modules  Module 1: Introduction to the Course
1. Introduction to Course
2. History of Patient Safety
3. The Science of Human Error
4. The Analysis of Medical Error
5. Evidence-Based Medical Practice
6. Communication and Information Transfer
7. Adverse Patient Outcomes
8. The Role of the Patient and Family
9. Environmental Safety in the Medical Setting
10. Safe Medical Practice In Ambulatory Settings

Challenges

  • Trade-offs of attending supervision versus resident autonomy and graded responsibility
  • Multiple providers means
    • Multiple hand-offs
    • Diffusion of responsibility
    • The Academic “Chain of Command”
    • Least experienced care providers often at “sharp edge” of adverse patient occurrences
    • Going up the “chain of command” requires recognition of a problem requiring senior input
    • High-Risk Populations Served by Teaching Hospitals
    • Fiscal Constraints of Many Teaching Hospitals
    • Limited staffing – students, residents often provide nonphysician ancillary services
    • Equipment shortages
    • Historical “Culture of Blame”
  • Personal responsibility versus system responsibility
    • Inadequate support of caregivers involved in adverse clinical outcomes
    • Need to transform “culture of blame” to “culture of fairness, culture of improvement”
 
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