Patient Safety and Quality Improvement
 Modules  Module 8: The Role of the Patient and Family
1. Introduction to Course
2. History of Patient Safety
3. The Science of Human Error
4. The Analysis of Medical Error
5. Evidence-Based Medical Practice
6. Communication and Information Transfer
7. Adverse Patient Outcomes
8. The Role of the Patient and Family
9. Environmental Safety in the Medical Setting
10. Safe Medical Practice In Ambulatory Settings

Resources

  • Institute for Healthcare Improvement, http://www.ihi.org
  • National Initiative for Child Health Quality, http:// www.nichq.org
  • Institute for Family-Centered Care, http://www.familycenteredcare.org
  • Stewart M, Brown JB, Donner A. The impact of patient-centered care on outcomes. J Fam Pract. 2000 Sep;49(9):796-804.
  • O'Connor AM, Llewellyn-Thomas HA, Flood AB. Modifying unwarranted variations in health care: Shared decision making using patient decision aids. Health Affairs. 2004; Suppl Web Exclusive:VAR63-72.
  • Wanzer MB, Booth-Butterfield M, Gruber K. Perceptions of Health care providers’ communication: Relationships between patient-centered communication and satisfaction. Health Commun. 2004;16:363-83.
  • Fiscella K, Meldrum S, Franks P. Patient trust: Is it related to patient-centered behavior of primary care physicians? Med Care. 2004 Nov;42(11):1049-55.
  • Fremont AM, Cleary PD, Hargraves JL. Patient-centered processes of care and long-term outcomes of myocardial infarction. J Gen Intern Med. 2001 Dec;16(12):800-8.
  • Haidet P, Dains JE, Paterniti DA. Medical students' attitudes toward patient-centered care and standardized patients' perceptions of humanism: A link between attitudes and outcomes. Acad Med. 2001 Oct;76(10 Suppl): S42-4.
 
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