Patient Safety and Quality Improvement

Modules

Module 6: Communication and Information Transfer

1. Introduction to Course

2. History of Patient Safety

3. The Science of Human Error

4. The Analysis of Medical Error

5. Evidence-Based Medical Practice

6. Communication and Information Transfer

7. Adverse Patient Outcomes

8. The Role of the Patient and Family

9. Environmental Safety in the Medical Setting

10. Safe Medical Practice In Ambulatory Settings

If Competent Patient Wants to Leave AMA

Try to arrange reasonable alternative
Try to convince to stay
Offer transfer to other physician or facility
Document
- Cognitive function
- Comprehension
- Risks/benefits/alternatives
- Competence
- Have them sign or document refusal

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