Patient Safety and Quality Improvement

Modules

Module 4: The “Analysis” of Medical Error, and Implementation

1. Introduction to Course

2. History of Patient Safety

3. The Science of Human Error

4. The Analysis of Medical Error

5. Evidence-Based Medical Practice

6. Communication and Information Transfer

7. Adverse Patient Outcomes

8. The Role of the Patient and Family

9. Environmental Safety in the Medical Setting

10. Safe Medical Practice In Ambulatory Settings

Intermediate Actions

Checklist/cognitive aid
Increase in staffing/decrease in workload
Redundancy
Enhanced communication (e.g., read back)
Software enhancements/modifications
Eliminate look and sound-a-likes
Eliminate/reduce distractions (e.g., sterile medical environment)

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