“Human Error” Cannot Be Eliminated!

• Natural part of human activity (especially high-risk activities)
  
• Interactions of humans with systems/machines can both cause and prevent errors
  
• Automation does not eliminate error – it just changes error
  
• Key Issues
  
  • Optimize human/system interactions to minimize chance of error
    
  • Facilitate early error recognition/containment of damage
    
  • Facilitate error recovery